Customer Support Center - Welcome New Customers!

New Customers We have packages that can have you up and running in 5 business days!

 

What You Need

If you do not have any of the items listed below, CDC Digital can work with you to help bring your company up to speed. Requirements for a business to have before beginning work on a website or digital presence include:

• Designated Contact
• Company Logo**
• Company Mission Statement
• Product Images**
• Product Descriptions**
• Company Pictures*

**digital preferred

What You Get

Website

When you order a website from CDC, you will be getting your full published website, a digital copy on an optical disc, usernames and passwords for your site

Cards, Brochures & Ads

You will be provided with any number of physical material you have ordered, plus digital copies and contacts of the printing company use

Hosting

Our hosting accounts all come with all the software shown on our Hosting Packages page, plus 1/2 free hour of maintenance from CDC Digital - A value of $42.50! These hours will accrue until you have

**Unless otherwise specified in the contract, CDC will keep source files.

Our Process

Setup a Meeting

This can be done in person or over the phone. Occassionally emails can work, but I like to get a personal sense of you and your company before beginning work on your digital presence.

Rough Graphic Layout Approval

This will be a very rough sketch of what the site may layout like. This sketch will give me an understanding of how to setup your site, thus allowing an accurate quote. It will also give you a rough physical approximation of what your site may look like.

Quote & Semi-Final Graphic Approval

At this point I will provide you with a quote and an offical preview of what the site will be. Work upon the framwork of your site will begin immediately.

Final Graphic Approval

Often I will imploy one or more additional graphic artists to work on a site. Once a contract has been signed, final graphic approval will be rendered once the artists have finalized their renditions of the actual graphic components.

Site Upload

Most sites take less than a week to get up and going. Other sections may come online at later dates, as specified in the contract. However, at this point most of your

Continued Service

At this point, your site will be up and running. Depending on the Package you selected, you may be able to begin editing your site at this point. Training packages also begin at this point, so if you included training in your service, this will be the time we begin that.